Answers

Straight answers to what operators ask us.

Pricing, integrations, rollout, security and how the product works, answered the way we answer them on sales calls.

Goals & KPIs · IntegrationsCan Axial Shift track kitchen ticket times? Yes, wherever the data is available. Axial has direct integrations with Toast and with kitchen display systems such as Konductor, so it can bring in ticket time stats and use them in KPIs and contests that focus the kitchen on... Read the answer → Daily Operations · ReportingCan Axial Shift show team member engagement, productivity and readiness? Yes, and it's a major focus. Axial is always developing employee insights, and today the focus is team member readiness, productivity and development. Engagement numbers, such as how often team members and managers use Axial, are available today on request,... Read the answer → Daily OperationsDoes Axial Shift work offline? Yes. Axial Shift has an offline mode. If a store loses its connection, the team keeps working, and as soon as the connection comes back, Axial resyncs automatically. Read the answer → InventoryHow does Axial Shift help restaurants control food cost variance? Axial Shift's inventory app shows food cost variance, and it does something more important: because teams count inventory all the time, in under 10 minutes a day, everyone learns how much accurate inventory matters. When a value looks wrong, it... Read the answer → Pricing · ReportingCan franchisees adopt Axial Shift store by store? Yes. Axial Shift is priced and set up per store, so franchisees can start with the stores they choose and add more as they go. Franchise and acquired stores can report into the corporate account, and corporate gets visibility into... Read the answer → AI · ForecastingShould a restaurant chain build or buy its labor forecasting? Most chains shouldn't have to choose. Axial Shift's AI forecasting builds a separate model for every store, but if your data team already has a forecast it trusts, any external forecast can be piped into Axial and drive the schedule... Read the answer → Goals & KPIs · MessagingHow does Axial Shift help restaurants execute a limited-time offer in every store? Axial Shift takes an LTO from announcement to the front line. Broadcast the launch to every store and see who acknowledged it, send prep and setup tasks through the Daily Guide, turn the LTO into a team goal or contest,... Read the answer → Daily OperationsHow can multi-unit restaurants keep brand standards consistent across every store? By putting the same standards in front of every team, every shift, and seeing that they happened. Axial Shift sends corporate checklists and tasks to every store by role and time of day, requires photos or notes where proof matters,... Read the answer → Daily Operations · ReportingDoes Axial Shift give general managers a daily scorecard? Yes. Every GM gets a role-based dashboard with the numbers they own, a nightly Daily Sales Report with the day's sales and labor in context, and a Daily Guide that paces plan against actual during the shift. Above-store leaders see... Read the answer → Forecasting · SchedulingHow does Axial Shift forecast and staff for takeout, delivery and catering? Axial Shift forecasts each revenue center on its own, so takeout, delivery, catering and banquets each get their own forecast instead of being buried in one total. Each stream can drive the labor that depends on it, and sales reports... Read the answer → Pricing · ReportingWhat ROI do restaurants get from Axial Shift? Axial Shift pays for itself on both sides of the P&L. Most customers save between $200 and $400 per store, per month by replacing the separate tools Axial consolidates, against a price of $75 to $170 per store per month.... Read the answer → Daily Operations · MessagingHow can restaurant leaders hear from frontline teams? The best restaurant ideas come from the people closest to the guest. Axial Shift gives leaders a direct line to every store: two-way messaging by store, role or job, a manager log book that recaps every shift, custom forms for... Read the answer → ImplementationHow quickly can Axial Shift be set up for new restaurant openings? Fast. A new restaurant is created live in Axial and inherits the settings already set for its brand and region, so there's very little to configure. Axial sets up stores through its MCP server with an LLM, and a new... Read the answer → AIHow can restaurants get real value from AI? Most restaurants are investing in AI, but few see meaningful results, because AI is only as good as the data it can reach and the context it's given. Axial Shift fixes both: it brings every system you run into one... Read the answer → Goals & KPIsHow does Axial Shift help restaurants grow sales and guest traffic? Axial Shift grows sales by focusing frontline teams on guests. Team members see their own numbers in real time, contests reward the behaviors that build checks, and tip percentage, the clearest measure of guest happiness, rises across the team. Happier... Read the answer → Pricing · ReportingHow does Axial Shift help protect restaurant margins? Axial Shift protects margins on both sides of the P&L. On cost, it puts labor where demand is, catches overtime before payroll, and keeps inventory tight in under 10 minutes a day. On sales, it focuses frontline teams on the... Read the answer → Reporting · SchedulingHow does Axial Shift help restaurants control labor cost without hurting service? By putting labor where the demand is. Axial Shift builds schedules from a store-by-store sales forecast, shows labor against plan while managers build the schedule, and catches overtime before it happens. California Pizza Kitchen cut the variance between actual and... Read the answer → Forecasting · SchedulingCan Axial Shift help restaurants staff for peak periods and improve speed of service? Yes. Axial Shift forecasts demand down to the minute and shows it in 15-minute intervals, so schedules put the right people on the floor for each rush instead of spreading hours evenly. During service, the Daily Guide paces sales and... Read the answer → Daily OperationsHow does Axial Shift make the general manager's job easier? Axial Shift gives GMs ownership of the shift without the busywork. Managers build and GMs approve, so GMs own the result instead of rebuilding it, and the Daily Guide surfaces only what needs the GM: off-plan alerts, unresolved time-off requests... Read the answer → Daily Operations · Goals & KPIsHow does Axial Shift help reduce restaurant employee turnover? Axial Shift reduces turnover by making the job better for the people doing it. Team members see their own numbers and how they're improving, everyone above average wins in contests, and tips rise as the whole team focuses on guests.... Read the answer → Implementation · IntegrationsDoes Axial Shift do hiring and onboarding? Yes, at a basic level. Axial Shift includes simple hiring and onboarding, but it isn't a full applicant tracking system. For groups that want a dedicated hiring tool, Axial integrates with any of them, including Harri and Workstream, so new... Read the answer → Implementation · IntegrationsHow fast do new hires show up in Axial Shift? If Axial is your employee system of record, new hires show up instantly. Most groups bring employees in from their POS or HR system, and then Axial is as fast as that system allows: instant with some, up to an... Read the answer → Enterprise · SchedulingCan Axial Shift run scheduling across hundreds of restaurants? Yes. Axial Shift is built for multi-unit scheduling at scale. Settings cascade from the account to regions or brands to individual stores, stores share templates by sales band, the multi-unit dashboard shows schedule health for every region on one screen,... Read the answer → ImplementationWhat training does Axial Shift provide for managers and staff? Axial provides training videos you can load into your LMS, written guides and live sessions. Axial can lead the training or support a train-the-trainer approach, and offers optional weekly office hours for about six weeks after launch. Because Axial is... Read the answer → Labor ComplianceDoes Axial Shift support NYC Fair Workweek? Yes. Axial Shift configures New York City's Fair Workweek rules for each NYC location and calculates the premiums owed when schedules change late. Schedules are built and published ahead in Axial, and a change log shows who changed each schedule... Read the answer → IntegrationsDoes Axial Shift work alongside CrunchTime? Yes. Axial Shift connects to CrunchTime and pulls its data every 15 minutes, so groups can keep CrunchTime for what they rely on it for and use Axial for scheduling, labor, the Daily Guide and real-time operations. Axial connects to... Read the answer → ReportingCan Axial Shift report on and export every store at once? Yes. Axial's reports roll up from each store to regions, concepts, brands and the whole company, and you can run and export them across every store at once. The multi-unit report compares stores side by side, a multi-unit Daily Sales... Read the answer → About Axial · PricingCan Axial Shift replace several restaurant back-office tools? Yes. Axial Shift consolidates the labor and operations tools restaurants usually pay for separately, including scheduling, time and attendance, forecasting, tip pooling, inventory, checklists and forms, messaging and reporting, into one platform on the same data. Replace what you want,... Read the answer → SchedulingHow long does it take to build a restaurant schedule in Axial Shift? Most managers are on and off the schedule in 15 to 30 minutes a week. Axial builds from your sales forecast and your rules, the forecast can pick the right template for each day, and Auto-Scheduling can draft the whole... Read the answer → Daily OperationsIs Axial Shift easy for restaurant managers and staff to learn? Yes. Usage across Axial Shift has risen to 93%, from dishwasher to CEO, and hourly staff open it 11 times a week without anyone pushing them. Axial is community-driven: whenever someone doesn't understand how something works, the Axial team changes... Read the answer → InventoryDoes Axial Shift do restaurant inventory? Yes. Axial Shift has a complete inventory app for cycle counting, receiving and ordering, with barcode scanning and AI that reads boxes and products. It takes operators less than 10 minutes a day to keep a tight, accurate inventory. Brands... Read the answer → SecurityHow does Axial Shift keep restaurant data secure? Axial Shift follows modern security best practices. Single sign-on and multi-factor authentication control who signs in, a role manager controls what each person sees, sensitive changes are logged for audit, and Axial never stores full card numbers. Axial runs on... Read the answer → ImplementationHow does Axial Shift handle duplicate employee profiles? Axial Shift detects duplicate employees automatically, especially for groups on Aloha or other single-tenant POS systems, where the same person can exist in several store databases. Axial merges them into one person. For the rare case automation misses, Axial's support... Read the answer → AIWhy did Axial Shift build an MCP server instead of its own AI agent? When restaurant tech started on AI, most vendors raced to build the flashiest agent inside a walled garden they owned. Axial took an enterprise AI strategy instead: an MCP server that returns accurate results in the context of each brand's... Read the answer → AIWhat is the Axial Assistant? The Axial Assistant is an AI assistant built into Axial Shift. It runs on Axial's MCP server, so it answers from your live restaurant data and from your brand's own standards and priorities, not generic advice. It follows each person's... Read the answer → Tip PoolingHow does Axial Shift handle tip pool edge cases? Axial Shift handles all of the tip pool edge cases automatically. Tips collected by non-tippable employees, such as managers, are distributed to tippable employees. When no eligible employee is in a pool, tips roll forward instead of disappearing. Axial warns... Read the answer → SchedulingHow does Axial Shift show managers unresolved time-off requests? Unresolved time-off requests show up in the manager's Daily Guide, so managers see them the next time they have a moment and can approve or deny them quickly, before they cause a scheduling problem. Read the answer → Integrations · SchedulingCan Axial Shift sync schedules back to Toast? Yes. Schedules built in Axial Shift can sync back to Toast, so Toast and Axial stay in step while managers build the schedule in Axial from the forecast. Read the answer → ImplementationCan Axial Shift settings be set by account, region and store? Yes. Axial Shift's settings are enterprise settings: set them once for the whole account, override them for a group such as a region or brand, and override again for a single store. Every setting can also be managed through Axial's... Read the answer → SchedulingCan Axial Shift's schedule week start on any day? Yes. The schedule week can start on any day, set for the whole account or for individual stores, so it matches how each brand runs its business week and payroll. Read the answer → ForecastingWhy doesn't Axial Shift change the sales forecast during service? Because moving the goalposts mid-shift throws managers off. One of the biggest opportunities in a restaurant is learning how you performed against your plan. If the forecast keeps changing during service, it's very hard to learn that. So Axial keeps... Read the answer → ForecastingHow does Axial Shift help managers catch a forecast that looks wrong? When a manager adjusts the forecast, Axial shows it next to prior years' performance, so it's obvious when a number is out of line with how the store has done before. Axial also records who changed the forecast and why. Read the answer → ForecastingHow granular is Axial Shift's sales forecast? Axial Shift calculates the forecast down to the minute, then rolls it up into 15-minute intervals for managers, along with hourly, daypart and daily views. That gives schedules precise coverage without asking managers to work in minutes. Read the answer → ForecastingCan Axial Shift forecast sales, guest counts and revenue centers separately? Yes. Axial Shift forecasts multiple streams for every store, including sales, guest counts and individual revenue centers such as dining room, bar, catering or banquets. Each stream can drive the labor that depends on it. Read the answer → IntegrationsCan Axial Shift connect Toast and Workday? Yes. Axial Shift integrates with Workday and with Toast at the same time, and with Workday alongside any other POS Axial supports. Employees and pay rates come from Workday, sales and labor come from the POS, and punches map back... Read the answer → IntegrationsDoes Axial Shift integrate with Restaurant365? Yes. Axial Shift integrates with Restaurant365 (R365), so groups that run their accounting and back office in R365 can keep it while using Axial for scheduling, forecasting, time and attendance, tip pooling and real-time operations. Read the answer → IntegrationsDoes Axial Shift integrate with Qu POS? Yes. Axial Shift is certified with Qu POS and brings in item-level sales and labor from Qu, just as it does from Toast, NCR Aloha and Oracle Simphony. Scheduling, forecasting, time and attendance, tip pooling and reporting all run on... Read the answer → ImplementationCan we test Axial Shift in a lab before going live? Yes. Axial can run in your test lab or innovation center, connected to lab POS systems or to cloned store data, so your team can try forecasting, scheduling, back-of-house displays, contests and KPIs before a single store goes live. Axial... Read the answer → ImplementationWill we pay for two systems while we switch to Axial Shift? Not always. In some cases, Axial will absorb the cost of the overlap while you switch, so you aren't paying twice while stores move over. Axial can also run alongside your current system during the transition, pulling its data so... Read the answer → Daily Operations · Goals & KPIsHow does Axial Shift help develop and motivate restaurant employees? Training tells people what to do. Getting them to act takes wanting to act. Axial Shift leads restaurant technology in developing people, with years of work on an employee experience that draws on psychology, education and advertising. Team members see... Read the answer → Goals & KPIsHow can restaurants measure guest satisfaction with tip percentage? Only a small share of guests ever fill out a survey or leave a review, but every guest who can tip decides whether to tip and how much. One tip says little, because people tip differently, but tip percentage averaged... Read the answer → AI · SchedulingHow is Axial Shift's auto-scheduling different from one-click AI schedulers? One-click schedulers use a chain of agents to make the forecast, set the budget, frame the schedule and fill in employees, with the manager mostly out of the loop. Axial Shift takes a different approach: it automates the work so... Read the answer → About AxialWhat is the return to hospitality in restaurants, and how does Axial Shift support it? Restaurants are refocusing on hospitality: the in-person, special experiences guests come back for. Axial Shift is leading that movement among restaurant software companies. It makes the technology so easy that it takes almost none of a manager's time, puts information... Read the answer → SupportWhy does Axial Shift get so few support tickets? Axial Shift averages about one support ticket for every four restaurants each month (0.254 tickets per active restaurant per month). That's because Axial is a community-driven product that has been iterated again and again: whenever someone in the community doesn't... Read the answer → AI · IntegrationsWhat makes Axial Shift AI-ready restaurant infrastructure? AI is only as good as the data it can reach. Axial Shift gives AI tools what they need from a restaurant: one real-time, complete, permissioned data set across every system you run, with an MCP server built for LLMs... Read the answer → AI · IntegrationsCan we build our own apps, dashboards and AI tools on top of Axial Shift? Yes. Axial Shift is infrastructure for restaurant data. It brings every system you run into one real-time, reliable, permissioned data set, then exposes it through the Axial API, webhooks, SFTP feeds and an MCP server. Teams use Axial as the... Read the answer → Labor ComplianceHow does Axial Shift handle Washington restaurant labor laws? Axial Shift configures Washington's overtime, meal-break, rest-break and minor rules for each Washington location, calculates Seattle Secure Scheduling premiums, reminds managers before breaks are due, and flags exceptions for review before payroll closes. Every schedule change is logged with who... Read the answer → Labor ComplianceHow does Axial Shift handle Colorado restaurant labor laws? Colorado's COMPS Order adds daily overtime and strict rest-break rules, and Axial Shift handles both. Overtime, meal and rest breaks and minor rules are configured for each Colorado location, and Axial flags missed breaks for review before payroll closes. Read the answer → Labor ComplianceHow does Axial Shift handle New York restaurant labor laws? Axial Shift configures New York's overtime, meal-period, spread-of-hours and minor rules for each New York location, calculates spread-of-hours, call-in and Fair Workweek premiums, and lets managers review exceptions before payroll closes. Every schedule change is logged with who made it... Read the answer → Labor ComplianceHow does Axial Shift handle Nevada restaurant labor laws? Nevada is one of the few states with daily overtime, and Axial Shift handles it. Daily and weekly overtime, meal and rest breaks and minor rules are configured for each Nevada location, and hours count toward overtime across every store... Read the answer → Labor ComplianceHow does Axial Shift handle California restaurant labor laws? California has the most complex restaurant labor rules in the country, and Axial Shift is built for them. Daily overtime and double time, meal and rest breaks, premium pay and split shifts are configured for each California location, and Axial... Read the answer → Labor ComplianceHow does Axial Shift handle restaurant labor laws in different states? Axial Shift is built for the hardest labor markets in the country, including California, Nevada, New York, Colorado and Washington. Overtime, meal-break, rest-break, split-shift and minor rules are configured for each location, so a group with stores in several states... Read the answer → IntegrationsDoes Axial Shift work with AI tools like ChatGPT and Claude? Yes. Axial Shift is infrastructure for restaurant AI. Its MCP server gives your LLMs permission-scoped access to live operational data, so a manager can ask a plain-English question about sales, labor or schedules and get a real answer, and its... Read the answer → Labor Compliance · SchedulingHow does Axial Shift help restaurants control overtime? Axial catches overtime before it happens. Hours count toward overtime across every store an employee works at, open-shift pickups need manager approval, and managers approve punches before payroll. Overtime rules are configurable by location, including California. Read the answer → Time & Attendance · Tip PoolingWhich restaurant labor software includes tip pooling and time and attendance? Axial Shift includes both, on the same data as your schedule and POS sales. Punches run on a store tablet or NFC stickers, managers approve them before payroll, and tip pools calculate automatically each day from those hours. Both are... Read the answer → About AxialWhat is a hospitality operating system for restaurants? A hospitality operating system brings a restaurant's labor and operations tools into one platform, with one goal: getting leaders out of the back office and onto the floor. Axial Shift is the hospitality operating system for restaurants: scheduling, AI sales... Read the answer → Daily OperationsWhat software helps restaurant managers spend less time in the office? Axial Shift gives managers hours back every week. Most managers are on and off the schedule in 15 to 30 minutes a week, tips calculate themselves, punches are approved in one place before payroll, and the Daily Guide replaces paper... Read the answer → Integrations · SchedulingWhat's the best scheduling software for restaurants on Oracle Simphony? Axial Shift connects to Oracle Micros Simphony through the Simphony API and uses item-level Simphony sales to forecast each store and build the schedule. Time and attendance, tip pooling, the Daily Guide and role-based reporting run on the same data,... Read the answer → Integrations · SchedulingWhat's the best scheduling software for restaurants on NCR Aloha? Axial Shift connects to NCR Aloha through a lightweight agent on each store's Aloha server that reads Aloha's data files directly, with no middleware in between. It uses item-level Aloha sales to forecast each store and build the schedule, with... Read the answer → Integrations · SchedulingWhat's the best scheduling software for restaurants on Toast? Axial Shift is built for multi-unit restaurant groups on Toast. It connects from the Toast marketplace, receives Toast data through webhooks, and uses item-level Toast sales to forecast each store and build the schedule. Scheduling, time and attendance and tip... Read the answer → About AxialWhat countries does Axial Shift operate in? Axial Shift serves restaurants in the United States, Canada, Mexico, Costa Rica, Indonesia (Bali), Australia, New Zealand and every country in the Caribbean. Read the answer → Goals & KPIsWhat's the best software for restaurant server sales contests and upselling tracking? Axial Shift tracks item-level sales by server and runs sales contests on live POS data. You can see each server's upgrades, add-ons and featured items against the store average, then rank servers or stores on them. Contests are part of... Read the answer → Comparisons · SchedulingWhat are the best HotSchedules alternatives for multi-unit restaurant groups? Axial Shift is a HotSchedules alternative built for multi-unit restaurant groups. It covers scheduling, time and attendance, team messaging and shift swaps, and ties every schedule to your sales forecast and labor targets. Axial can sync your HotSchedules data during... Read the answer → ComparisonsAxial Shift vs 7shifts: which is right for a multi-unit restaurant group? Axial Shift is a full scheduling and labor platform for multi-unit restaurant groups: scheduling, AI sales forecasting, time and attendance and tip pooling, with role-based dashboards, daily guides and sales contests on the same data. It's priced per store, from... Read the answer → About AxialWhat is Axial Shift restaurant software? Axial Shift is restaurant software: the hospitality operating system for restaurants. It brings scheduling, AI sales forecasting, time and attendance, tip pooling, daily guides, checklists, team messaging, role-based dashboards and sales contests into one platform, connected to the POS, payroll... Read the answer → EnterpriseHow does Axial Shift compare to Harri for enterprise restaurant groups? For enterprise brands, the deciding factor is usually extensibility. Axial Shift is built to plug into an enterprise's existing systems: it's an open platform with more than a hundred connections, an included API with webhooks, and an MCP server for... Read the answer → EnterpriseIs Axial Shift built for enterprise restaurant brands? Yes. Axial Shift is built for national brands with thousands of locations and is backed by a 99.9% uptime SLA. It's an open platform with more than a hundred connections, so it plugs into the POS, payroll, HR, identity and... Read the answer → Time & AttendanceHow does Axial Shift catch time and attendance issues before payroll? Axial brings punches and the schedule together in one view, so managers catch problems by shift and by employee before payroll closes, not after. Time & Attendance is an add-on to the Axial Platform. Read the answer → SchedulingHow does auto-scheduling work in Axial Shift? Auto-scheduling builds the schedule from your demand forecast and your rules, not last week's template. A manager, or your own LLM, reviews it before it goes out, so the manager stays in charge of the final schedule. Auto-Scheduling is an... Read the answer → SchedulingHow does Axial Shift's visual scheduler help managers spot staffing gaps? Axial's visual scheduler lays out coverage hour by hour, so managers spot gaps, overlaps and over-scheduling before they publish. The Visual Scheduler is an add-on to the Axial Platform. Read the answer → ReportingWhat's in Axial's Daily Sales Report (DSR)? Axial's DSR is a nightly email that puts the day's sales and labor in context. It goes out as soon as each day of sale closes, usually around 4 to 5 a.m., to everyone with permission who has it turned... Read the answer → ReportingHow does Axial Shift show performance trends across stores and shifts? Axial's reporting suite shows how each store, region and shift performs over time, so leaders see when results changed and where it started. The reporting suite is included in the Axial Platform. Read the answer → ReportingHow do role-based dashboards work in Axial Shift? Axial shows each person the numbers they own. A server, a GM and a regional director each get a dashboard built for their role, so they can act during the shift instead of waiting for a report. Role-based dashboards are... Read the answer → IntegrationsCan Axial Shift integrate with the other systems we use? Yes. Integration is at the core of how Axial works: we bring your data together, then share it with the right people at the right time. Axial is an open platform with more than a hundred connections, so it plugs... Read the answer → Time & AttendanceCan managers approve punches before payroll in Axial Shift? Yes. Managers can lock and approve punches before they go to payroll, so managers review hours before they're paid. Read the answer → Labor ComplianceDoes Axial Shift enforce minor labor laws in scheduling? Yes. Axial enforces scheduling rules for minors, and you set them up for each store. You also add each store's school calendar, so school-day rules apply on the right days. Read the answer → IntegrationsHow quickly does POS data sync to Axial Shift? Where the partner system supports it, Axial pulls new data in under a minute. Toast data arrives through webhooks. Axial pulls some systems, such as Revel and CrunchTime, every 15 minutes. Read the answer → SecurityDoes Axial Shift store credit card data? No. Axial doesn't hold guests' credit card numbers. It stores only the last four digits. Read the answer → ForecastingHow does Axial Shift's forecast handle holidays, blackout dates and school calendars? Holidays are built into every store's forecast. Blackout dates, such as a day a store was closed or something unusual happened, are left out so they don't distort future days. You can also add each store's local school calendar, so... Read the answer → ForecastingCan Axial Shift forecast guest counts? Yes. Axial can forecast guest counts as well as sales, so you can plan labor around the measure your team actually uses. Read the answer → Daily OperationsCan we hide Axial Shift features we don't use? Yes. Axial can turn off modules you don't use, and permissions control what each role sees, so screens stay focused on what your team actually uses. Read the answer → Goals & KPIsCan Axial Shift track guest review scores? Yes. Connect Google Reviews or your guest feedback platform, and Axial brings in review data daily and turns it into KPIs, such as average star rating and number of reviews per store. Review scores can be broken out by shift... Read the answer → ReportingCan franchise or acquired stores report into our corporate account in Axial Shift? Yes. Stores run by franchisees, or stores you've acquired, can report into your corporate account alongside company stores, and a store can belong to several groups at once. Read the answer → ReportingHow does Axial Shift calculate labor cost? Axial multiplies each employee's hours by their pay rate from your POS or HR system, then compares labor with sales by shift, day and store. It reports labor percentage and sales per labor hour (SPLH). Read the answer → IntegrationsIs Axial Shift a payroll system? No. Axial handles scheduling, time and attendance, and tip pooling, then sends hours, overtime and tips to the payroll system you already use, such as Dayforce, UKG, Paylocity or Workday. Read the answer → ImplementationHow do we get employees onto Axial Shift? Axial invites employees in bulk by email. You can also hand out printed QR welcome sheets or have employees download the app. Axial assigns each person's role automatically from their job in your POS or HR system. Read the answer → IntegrationsDoes Axial Shift have an API? Yes. Axial has an API with webhooks, and API access is included in the Platform. Use it to pull data into your own systems, or to send data in, such as a corporate forecast. Read the answer → ImplementationWhat does our IT team need to do to set up Axial Shift? Usually very little. Toast connects from the Toast marketplace, Aloha needs a small agent installed on each store's Aloha server, and Simphony needs API credentials. Single sign-on (SSO) takes about an hour to set up. Read the answer → SchedulingHow do schedule templates work in Axial Shift? Axial organizes templates by sales band. Managers can pick one, or the forecast can auto-select the right one for each day, depending on your brand's preferences. Most groups sort their stores into 4 or 5 tiers by volume or layout... Read the answer → ReportingCan Axial Shift replace our restaurant reporting tool? Yes. Axial's reporting suite covers what most restaurant groups use a separate reporting tool for: role-based dashboards, the Daily Sales Report, store and region comparisons, product mix, and labor versus schedule. It also includes the apps to act on what... Read the answer →

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