What's new at Axial Shift.
The latest features, updates and improvements that make restaurant operations smarter, faster and more connected. Most of them started as a customer request.
September 2026
The Custom Form Builder now imports from CSV or Excel. Lay out your questions, upload, done. Worth it if you're standardizing forms across locations or moving off paper checklists.
Since July 1, Axial captures restore points automatically: before an import, delete or clear, and about hourly while anyone is editing. Reports → Restore Points shows who, when and what triggered each one.
Rolling back is a separate permission, off by default. A restore reverts the whole week, including approved swaps, so decide who should hold it.
Work all seven approval queues (time off, punches, shift swaps, shift pickups, availability, certificates, preferred names) by asking Claude, alongside the mobile app and web portal.
MFA is live, works alongside SSO, and can be required by role.
Configure NFC punch clocks with or without a geofence. Fixed locations keep it; mobile operations turn it off.
The full Product Mix Report is now in the mobile app. Previously web only.
Derive guest counts three ways (POS reported, by sales category with multipliers, or by sales item), set per account, region or location.
Your data already knows. Now you can just ask.
Because the connection spans your POS, labor and review data together, you can ask the questions a single report can't answer, in plain English, and get a real answer in seconds.
Earlier updates
We keep refining the Claude integration from real customer usage, improving how it accesses and analyzes restaurant data.
Another round of Scheduler refinements, guided by customer feedback, so managers spend less time building schedules.
Every release folds in feedback from multi-unit operators to streamline workflows and improve usability.
Connect Claude directly to your Axial data and ask about your business in plain English. No report builder, no exports.
Review and comment on comps in the daily log, broken down by type, employee and check. No more mystery numbers.
Collect, approve and monitor food handler or liquor permits, and block scheduling when they are missing or expired.
See guest feedback alongside operational and sales performance.
Automatic sync for sales, labor and performance tracking, without manual exports.
Seamless syncing of sales and labor data for reporting, contests and insights.
Labor data flows into Axial automatically for clearer visibility and fewer manual steps.
Optionally require manager approval for employee nickname changes.
Tie contests to guest ratings to recognize service quality and connect behavior to review outcomes.
Multi-location and regional rollups to spot item trends without manual aggregation.
More flexibility in how availability rules are enforced while scheduling.
Compare forecast against actuals in real time and adapt before trends turn into problems.
Weighted count of items sold rewards higher-value items.
Fast, secure access with no extra logins or lost passwords.
Advanced filters and show/hide columns to zero in on what matters.
See what shipped, live on your data.
Schedule time with a product specialist and we'll walk through the latest release.