About us

Founded by restaurant owners who understand the value of service.

Axial Shift was built by operators, people who know that hospitality comes from the same place: paying attention to the floor. Our goal is simple: grow front-line teams, keep leaders where the action is, and give every role in the business one shared read on how the shift is actually going.

Founders in the restaurant
What makes us different

Built by restaurant owners to keep leaders on the floor.

01
Support that lives up to hospitality standards

We only have humans, and they respond quickly. We resolve issues completely, listen to feedback, and when something does come up, we follow through and follow up. Axial averages just 0.252 support tickets per active restaurant per month.

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02
Easy to learn. Easy to use. Easy to adopt.

Great software should not require operators to become technology experts. Axial is intuitive by design, with 93% of team members actively using the platform, leaders an average of 18 times per week and hourly team members 11 times per week.

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03
Quantitative tools for qualitative impact

Combining metrics with behavioral patterns gives managers a deeper understanding of performance, so leaders can focus on coaching, the guest experience and staying ahead of challenges.

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Our team

Operators and builders.

Ellis Winstanley
Ellis Winstanley
CEO & Co-Founder

A seasoned restaurateur and Chairman of the Texas Restaurant Association, Ellis began turning around historic restaurant brands in college and quickly learned that lasting success starts with the people doing the work. He built Axial to give every restaurant team that same advantage: clear visibility into the business, a real stake in its purpose, and a workplace worth staying in.

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Andrew Markley
Andrew Markley
CTO & Co-Founder

An innovative tech leader who studied computer science at UT, Andrew oversees strategic initiatives and the architecture and usability of the Axial platform.

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Raechel Barnes
Raechel Barnes
VP of Strategic Operations

Raechel found her passion serving guests at 19 and has spent 13 years building hospitality tech startups, believing hospitality belongs at the core of every business.

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Mary Camp
Mary Camp
Head of Sales

Mary has spent more than 20 years in hospitality tech, most of it building startups. She is passionate about frontline workers and the operations that keep hospitality running. From the largest enterprise brands to small business owners, Mary believes relationships are the key to business and works to build lasting ones with every Axial partner.

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Sarah Higgins
Sarah Higgins
Head of Marketing

Sarah has spent her entire life in the restaurant industry, and her passion for the frontline workers who keep it running shapes everything she does. For nearly two decades, she has led marketing for restaurant tech companies including Black Box Intelligence and Harri.

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Stuart Drake
Stuart Drake
Head of Customer Success

A former enterprise multi-unit operator, Stu brings decades of experience across restaurant operations, analytics, and technology, helping leading brands turn complex operational challenges and data into practical solutions, better decisions, and measurable results.

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Paola Omodeo
Paola Omodeo
Customer Success Manager

Paola is a Customer Success Manager with experience supporting restaurant technology and helping customers navigate operational and technical challenges. She works closely with customers to troubleshoot issues, provide solutions, and ensure they have a smooth experience with the platform.

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Melissa Doolin-Koehne
Melissa Doolin-Koehne
Strategic Advisor

Raised in the restaurant industry, Melissa is a lifelong veteran of building and scaling best-in-class restaurant technology, including 20 years leading business development at Black Box Intelligence. She serves as Chair of the Texas Restaurant Foundation and sits on the board of Cafe Momentum.

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Why we do what we do

We have been in your shoes.

We understand firsthand the critical purpose of the unit-level workforce, and the challenges those teams face every day.

Managers struggle to connect their activity on the floor with the reports they run in the back office. Too much time goes to repetitive admin instead of coaching staff and developing service.

So we set out to build something that was not traditional restaurant software: nothing that takes months to deploy and hours a day to administer.

Meet the team behind the platform.

Book a demo and talk to people who have run restaurants themselves.