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Goals & KPIs

What's the best software for restaurant server sales contests and upselling tracking?

Short answer

Axial Shift tracks item-level sales by server and runs sales contests on live POS data. You can see each server's upgrades, add-ons and featured items against the store average, then rank servers or stores on them. Contests are part of Goals & KPIs, included in the Operate and Engage bundles or available as a $25 per store per month add-on.

Can Axial Shift track server upselling?

Yes. Axial shows item-level sales by employee, so you can see each server's upgrades, add-ons and featured items against the store average, filter by store, AM or PM, or servers only, and stack-rank servers in a contest on any of them.

What you can track

  • Item-level sales by employee: upgrades, add-ons and featured items against the store average
  • Filter by store, by AM or PM shift, or by servers only
  • Custom KPIs from any POS item or category, such as the attachment rate for a featured item, audited down to the individual check
  • Check average, sales per labor hour and guest review scores

How contests work

  • Run one contest across every store, or rank by shift or role.
  • Everyone above average wins, not just the top three.
  • Show live leaderboards on a back-of-house screen, or download results to Excel.

Results

Related: How do Axial Shift's sales contests compare to Toast's built-in contests?

Last updated November 14, 2026
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