Keep Managers On The Floor: Employee Scheduling

Keep Managers On The Floor: Employee Scheduling

We’re continuing our series on what keeps managers from concentrating on the most valuable aspects of their jobs.  Previously, we discussed how the lack of employee feedback can sidetrack managers. Another major time-suck is employee scheduling. If a typical...
Keep Managers On The Floor: Employee Feedback

Keep Managers On The Floor: Employee Feedback

Every successful restaurant has at least one thing in common: Their managers spend the vast majority of their time on the floor participating in the dining experience. When managers are engaged (with customers, with employees, with the experience) at their...
Restaurant Break Management Made Simple

Restaurant Break Management Made Simple

In certain states like New York, Connecticut, Florida, and California, labor laws require that service staff at restaurants take structured breaks during shifts. This is not only a legal mandate, if it’s implemented well, it can improve the employee experience, too....