Last week at HITEC, Harikrishna Patel said something that needed to be said out loud. The term “AI Agent” is everywhere right now. And the industry hasn't agreed on what it means yet. That ambiguity has real consequences. Not because vendors are acting in bad faith...
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What Does Labor Optimization Even Mean?
Labor optimization is a frequently misunderstood term. For years, the conversation has mostly centered on cutting. Cut hours. Cut shifts. Cut the percentage. Get labor under control. And sometimes, that work matters. If labor is too high, operators have to address it....
Restaurant Tech Brands Need to Cooperate
The restaurant technology world is changing. One system controlling everything is not a viable strategy for most brands. Restaurant brands are increasingly looking for the right systems to work together in a way that makes sense for their business. And that shift is...
Restaurant AI Has a Context Problem — Here’s How to Fix It.
AI in Restaurants Isn’t a Feature Problem. Context and Action Are the Problems. We’re in the middle of a gold rush. Every restaurant tech company is racing to position itself as an AI company—launching copilots, assistants, chatbots. On the surface, it feels like...
Axial Shift Lands $4 Million in Seed Funding from Silverton Partners to Feed Restaurant Growth by Empowering the Frontline
Axial Shift to Accelerate the Next Generation Operations Platform, Founded by Restaurant Veteran and Led by HotSchedules Founding Executives AUSTIN, TX - September 27, 2023 - Axial Shift, the restaurant operations software provider that is revolutionizing the...
Keep Managers On The Floor: Inventory Reports
Managers need an inventory alternative to being buried in spreadsheets, heavy back office software, or guesswork.
Keep Managers On The Floor: Employee Scheduling
Shift scheduling is a complicated process that can wear away at the time restaurant managers have to do their jobs.
Keep Managers On The Floor: Employee Feedback
Successful restaurant managers spend the majority of their time on the floor. Learn about reducing the burdens that can keep them away.
Restaurant Break Management Made Simple
Managing restaurant employee breaks is a critical process. Streamlining employee breaks can help you stay on top of your business.
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