Oct 4, 2022 | Thought Leadership, Trends and Advice
Losing dependable team members can be increasingly painful. The loss is felt throughout the entire team from owners, to management, to the servers and support staff filling the gaps as best they can. Quantifying the value of continuity and employee morale at...
Sep 30, 2022 | Thought Leadership
The Importance of performance management software in restaurants is emphasized by the differences between performance management and reporting tools. Of course, simply buying software and using it leads to varied outcomes. Through trial and error, the...
Sep 17, 2022 | Thought Leadership, Trends and Advice
One of the appeals to working in restaurants is that there aren’t five layers of hierarchy. In general, restaurants have flat org structures. There are many employees for every manager, and many managers for every owner or above store and executive employee. There...
Aug 4, 2022 | Thought Leadership, Trends and Advice
The customer is at the center of the restaurant experience. No one will claim that statement to be controversial. In fact, you may think it’s common sense. We have a slightly different and counterintuitive take based on our 20+ years in the restaurant industry. Just...
