Frequently Asked Questions

Questions? We are here to help

Reset
How do I turn data into coaching instead of post mortems?

Clear visibility into what changed helps leaders coach more specifically and sooner.

How do I compare execution by daypart, not just by store?

 Analyze results by shift to understand where execution breaks down during the day.

How do I see when standards started slipping instead of finding out weeks later?

Historical reporting makes it easy to identify when performance changed and where it began.

How do I spot trends across stores without digging through spreadsheets?

View performance trends across locations, regions, and time periods in a few clicks.

How do I focus my week on the locations that actually need help?

Quickly spot patterns and repeat issues so your time goes where it has the most impact.

How do I stay close to operations without calling the store?

Get visibility into daily activity and execution across locations without chasing updates.

How do I see execution issues by role instead of just top line numbers?

 Dashboards are tailored by role so leaders see the metrics they own, not generic summaries.

How do I know which stores need my attention today without opening ten reports?

See key performance and execution signals in one place, organized by what matters most to you.

What Customers Say About Axial

"Axial has been a strong partner for us. The core product has been gold, and since we brought it into Loro, we’ve seen real momentum with contests and better engagement around the data. It’s user friendly, it works, and it’s had a meaningful impact on our teams."
Eric Berman

 VP of Ops at Hai/Loro

"Axial just makes the day run smoother. Live data keeps us on track, the sales trends in small chunks keep us ready for rushes, and the reporting helps us quickly analyze server and bartender performance."
Dasha Dial

General Manager

"In 15 months we have increased our average tip to more than 21%. We don't have anyone earning less than 20%, and it shows in our return guest traffic."
Ellis Winstanley

President

"Axial Shift’s challenges have created phenomenal employee engagement and continued incremental sales, while also keeping KPIs front and center for our teams."

Seth Miller

Vice President - COO

Talk of the Town Restaurant Group Logo

"With Axial Shift, we're not only improving the quality of information we give to our Operations teams, we are reimagining ways to drive new value!"
Brian Pearson

CTO

"It's scary how much better running my restaurants is with Axial! Really glad we are using y'all, it’s really a lot easier than it used to be."
Jordan Woolf

Multi-Unit QSR Operator

"Axial Shift has given us a smart, seamless way to measure server performance beyond just tips—it tracks what really matters to us. And now, our servers can easily see how they stack up against their peers in the areas we care about most."
Colin Healy

CFO

"Axial has been a game-changer for my restaurants, we are all looking at the same information and my managers are able to focus on the fundamentals of driving sales and controlling labor and purchases."
Lloyd Sugarman

C0-Founder

Schedule a Demo with one of our Product Specialists

Learn how Axial helps access service-focused data to help you win every shift without wasting time in the back office.

See how we help you drive the bottomline with frontline accountability using transparent data on role-based dashboards.

Explore the opportunity of using your data to create consistency across all units – on autopilot.