Restaurant Operations Software
What’s New at Axial Shift
Discover the latest Axial Shift updates and new features
See the latest features, updates, and improvements designed to make restaurant operations smarter, faster, and more connected.
Claude Gets Better Every Week
Our team continues to refine the Claude integration based on real customer usage. From improving how Claude accesses and analyzes restaurant data to expanding what’s possible through our cloud platform, every iteration makes the experience smarter, more capable, and more valuable.
Smarter Scheduling, Every Release
The Axial Scheduler continues to evolve with ongoing enhancements that make scheduling faster, easier, and more intuitive. Guided by customer feedback, we’ve delivered another round of refinements that help managers spend less time building schedules and more time running great shifts.
Built Around Enterprise Operations
The most effective enterprise software evolves alongside its customers. Every Axial release incorporates feedback from multi-unit operators, resulting in meaningful enhancements that streamline workflows, improve usability, and help restaurant teams operate more efficiently.
Updates for JULY 2026
Schedule Time With Us
Ask Claude Anything About Your Restaurant
Your Axial Shift data already knows what’s happening across your locations. Now you can just ask, in plain English, and get a real answer in seconds.
“What were my top and bottom three locations by check average last week, and what’s driving the gap?”
“Which servers have the most room to grow their dessert attach rate at lunch?”
“Where did comps spike last week, and on whose shifts?”
And because the connection spans your POS, labor, and review data together, you can ask the questions a single report can’t answer:
“On the nights my top three bartenders work,
how does beverage-per-guest compare to the rest of the week?”
“Which locations are running highest on labor
but have the most headroom on sales per
labor hour?”
“How do the average review star ratings and comments by store correlate with sales performance?”
Ask Your Data Anything
Claude AI integration with Axial Shift
Clients can now connect Claude AI directly to their Axial data and ask questions about their business in plain English. No report builder, no exports, just ask and get an answer.
Comps & Voids Review. Built for Accountability, Not Just Reporting
Managers can now review and comment on comps directly in the daily log, broken down by type, by employee, by check. No more mystery numbers at the end of the week.
Employee Certificate Tracking with Scheduling Enforcement
Managers can:
– Collect and store certification documents
– Approve submissions
– Monitor expiration dates
– Prevent employees from being scheduled if required certifications are missing or expired
This helps protect your business, maintain compliance, and reduce manual oversight during scheduling.
MOMOS Guest Survey & Review Data Sync
You can view guest feedback alongside operational and sales performance, creating stronger alignment between service execution and guest experience metrics.
Oracle Simphony POS Integration
Axial now supports integration with Oracle Simphony POS.This enables automatic data sync for sales, labor, and performance tracking, keeping reporting accurate and up to date without manual exports.
Lightspeed POS Integration
This integration allows seamless syncing of sales and labor data into Axial for reporting, contests, and operational insights.
Employee Nickname Change Approval
This gives operators more control over how team member names appear in the system while still allowing flexibility when needed.
Customer Rating-Based Sales Contests
We are introducing contests tied directly to customer ratings.
This will allow you to:
Incentivize guest experience improvements
Recognize teams for service quality
Connect frontline behavior to measurable review outcomes
CrunchTime Integration
Axial Shift now integrates directly with CrunchTime, allowing labor data to flow into the platform automatically.
This gives your team:
· Clearer visibility into labor performance
· Better alignment between labor planning and daily execution
· Fewer manual steps and more confidence in daily decisions
Expanded Product Mix Reporting
We’ve expanded Product Mix reporting to support multi-location and regional views.
This means you can now:
· Analyze item performance across multiple locations
· View accurate regional and enterprise-level rollups
· Identify trends and opportunities faster, without manual aggregation
Smarter Scheduling Controls
Flexibility in the rules for how availability is enforced during scheduling.
Projection Analysis
Compare your forecast against actual performance in real time. This dashboard brings instant clarity to staffing and sales planning, so you can adapt before trends turn into problems.
New Contest Types
Boost engagement and motivate your team with contests that link effort to impact.
· Weighted Count of Items Sold: Reward higher-value items.
Single Sign-On (SSO) via Okta
Give your team fast, secure access with Okta integration, no extra logins or lost passwords.
Enhanced Table Filtering
Schedule Time With Us
Schedule a Demo with one of our Product Specialists
Learn how Axial helps access service-focused data to help you win every shift without wasting time in the back office.
See how we help you drive the bottomline with frontline accountability using transparent data on role-based dashboards.
Explore the opportunity of using your data to create consistency across all units – on autopilot.
