Frequently Asked Questions

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How do I forecast demand with more confidence?

Forecasting uses historical patterns to support better demand planning.

How do I compare execution by shift or daypart?

Submissions are tied to specific times and shifts for better analysis.

How do I standardize processes across locations?

The same forms and requirements can be used everywhere.

How do I create visibility into execution without being onsite?

Digital forms provide a record of inspections and standards.

How do I know which stores completed required checklists?

Form completion is tracked by store and shift.

How do I simplify tip administration?

Automation reduces manual handling and errors.

How do I support compliance across stores?

Centralized configuration promotes consistency and accuracy.

How do I reduce confusion around tip calculations?

Clear visibility into calculations helps build trust with staff.

How do I manage tip pooling consistently?

Standardized rules apply tip pooling logic across locations.

How do I understand labor at a more granular level?

Labor can be reviewed by shift and hour, not just weekly totals.

What Customers Say About Axial

"Axial has been a strong partner for us. The core product has been gold, and since we brought it into Loro, we’ve seen real momentum with contests and better engagement around the data. It’s user friendly, it works, and it’s had a meaningful impact on our teams."
Eric Berman

 VP of Ops at Hai/Loro

"Axial just makes the day run smoother. Live data keeps us on track, the sales trends in small chunks keep us ready for rushes, and the reporting helps us quickly analyze server and bartender performance."
Dasha Dial

General Manager

"In 15 months we have increased our average tip to more than 21%. We don't have anyone earning less than 20%, and it shows in our return guest traffic."
Ellis Winstanley

President

"Axial Shift’s challenges have created phenomenal employee engagement and continued incremental sales, while also keeping KPIs front and center for our teams."

Seth Miller

Vice President - COO

Talk of the Town Restaurant Group Logo

"With Axial Shift, we're not only improving the quality of information we give to our Operations teams, we are reimagining ways to drive new value!"
Brian Pearson

CTO

"It's scary how much better running my restaurants is with Axial! Really glad we are using y'all, it’s really a lot easier than it used to be."
Jordan Woolf

Multi-Unit QSR Operator

"Axial Shift has given us a smart, seamless way to measure server performance beyond just tips—it tracks what really matters to us. And now, our servers can easily see how they stack up against their peers in the areas we care about most."
Colin Healy

CFO

"Axial has been a game-changer for my restaurants, we are all looking at the same information and my managers are able to focus on the fundamentals of driving sales and controlling labor and purchases."
Lloyd Sugarman

C0-Founder

Schedule a Demo with one of our Product Specialists

Learn how Axial helps access service-focused data to help you win every shift without wasting time in the back office.

See how we help you drive the bottomline with frontline accountability using transparent data on role-based dashboards.

Explore the opportunity of using your data to create consistency across all units – on autopilot.