Frequently Asked Questions
Questions? We are here to help
- All
- Role Based Dashboards
- Reporting Suite
- Daily Sales Report (DSR)
- Daily Guide
- API Access
- Competitions and KPIs
- Dynamic Messaging
- Visual Scheduler
- Auto Scheduling
- Time and Attendance
- Tip Pooling
- Custom Forms
- AI Based Forecasting
- QuickBooks Integration
- Invoice Collection
How do I reinforce the right behaviors consistently?
Competitions and KPIs keep focus on behaviors that matter to the business.
How do I identify who responds to coaching?
Individual performance trends make improvement easier to see.
How do I see performance before, during, and after a contest?
Historical views show how metrics change over time around competitions.
How do I know which servers are upselling on the same shifts?
KPIs are tracked by person and shift, making performance easier to compare.
What Customers Say About Axial
"Axial has been a strong partner for us. The core product has been gold, and since we brought it into Loro, we’ve seen real momentum with contests and better engagement around the data. It’s user friendly, it works, and it’s had a meaningful impact on our teams."
Eric Berman
VP of Ops at Hai/Loro
"Axial just makes the day run smoother. Live data keeps us on track, the sales trends in small chunks keep us ready for rushes, and the reporting helps us quickly analyze server and bartender performance."
Dasha Dial
General Manager
"In 15 months we have increased our average tip to more than 21%. We don't have anyone earning less than 20%, and it shows in our return guest traffic."
Ellis Winstanley
President
"Axial Shift’s challenges have created phenomenal employee engagement and continued incremental sales, while also keeping KPIs front and center for our teams."
Seth Miller
Vice President - COO
"With Axial Shift, we're not only improving the quality of information we give to our Operations teams, we are reimagining ways to drive new value!"
Brian Pearson
CTO
"It's scary how much better running my restaurants is with Axial! Really glad we are using y'all, it’s really a lot easier than it used to be."
Jordan Woolf
Multi-Unit QSR Operator
"Axial Shift has given us a smart, seamless way to measure server performance beyond just tips—it tracks what really matters to us. And now, our servers can easily see how they stack up against their peers in the areas we care about most."
Colin Healy
CFO
"Axial has been a game-changer for my restaurants, we are all looking at the same information and my managers are able to focus on the fundamentals of driving sales and controlling labor and purchases."
Lloyd Sugarman
C0-Founder
Schedule a Demo with one of our Product Specialists
Learn how Axial helps access service-focused data to help you win every shift without wasting time in the back office.
See how we help you drive the bottomline with frontline accountability using transparent data on role-based dashboards.
Explore the opportunity of using your data to create consistency across all units – on autopilot.