Frequently Asked Questions

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How do I see staffing gaps more clearly?

 A visual layout makes gaps, overlaps, and coverage easier to spot.

How do I reach the right people at the right time?

Messages can be tailored by role, store, or shift.

How do I support managers without hovering on the floor?

Digital communication reinforces expectations without constant in person oversight.

How do I communicate expectations consistently?

 Messaging helps align teams around priorities without noise or confusion.

How do I reinforce standards without relying on group texts?

Send targeted messages to specific roles or locations directly in the platform.

How do I reinforce the right behaviors consistently?

Competitions and KPIs keep focus on behaviors that matter to the business.

How do I identify who responds to coaching?

Individual performance trends make improvement easier to see.

How do I see performance before, during, and after a contest?

Historical views show how metrics change over time around competitions.

How do I know which servers are upselling on the same shifts?

 KPIs are tracked by person and shift, making performance easier to compare.

How do I align Axial with the rest of our tech stack?

Axial fits into your broader data ecosystem rather than operating in a silo.

What Customers Say About Axial

"Axial has been a strong partner for us. The core product has been gold, and since we brought it into Loro, we’ve seen real momentum with contests and better engagement around the data. It’s user friendly, it works, and it’s had a meaningful impact on our teams."
Eric Berman

 VP of Ops at Hai/Loro

"Axial just makes the day run smoother. Live data keeps us on track, the sales trends in small chunks keep us ready for rushes, and the reporting helps us quickly analyze server and bartender performance."
Dasha Dial

General Manager

"In 15 months we have increased our average tip to more than 21%. We don't have anyone earning less than 20%, and it shows in our return guest traffic."
Ellis Winstanley

President

"Axial Shift’s challenges have created phenomenal employee engagement and continued incremental sales, while also keeping KPIs front and center for our teams."

Seth Miller

Vice President - COO

Talk of the Town Restaurant Group Logo

"With Axial Shift, we're not only improving the quality of information we give to our Operations teams, we are reimagining ways to drive new value!"
Brian Pearson

CTO

"It's scary how much better running my restaurants is with Axial! Really glad we are using y'all, it’s really a lot easier than it used to be."
Jordan Woolf

Multi-Unit QSR Operator

"Axial Shift has given us a smart, seamless way to measure server performance beyond just tips—it tracks what really matters to us. And now, our servers can easily see how they stack up against their peers in the areas we care about most."
Colin Healy

CFO

"Axial has been a game-changer for my restaurants, we are all looking at the same information and my managers are able to focus on the fundamentals of driving sales and controlling labor and purchases."
Lloyd Sugarman

C0-Founder

Schedule a Demo with one of our Product Specialists

Learn how Axial helps access service-focused data to help you win every shift without wasting time in the back office.

See how we help you drive the bottomline with frontline accountability using transparent data on role-based dashboards.

Explore the opportunity of using your data to create consistency across all units – on autopilot.