How does team messaging work in Axial Shift?

Question

Accepted Answer

Axial's messaging lets managers reach the right people without group texts. You get channels by store, role or job, announcement-only channels, multi-store broadcasts, and scheduled or recurring posts. You control who can post and who can create channels, and every message stays inside the platform. What managers can sendMessages to channels by store, role or job, for example Managers, FOH and BOH channels for each store.Announcement-only channels, where managers post and staff read.Broadcasts to many stores at once, without logging into each store.Scheduled or recurring posts, such as weekly operations notes.Can we attach files?Yes. You can attach any type of file to a message in a channel, such as a PDF, a spreadsheet, a planogram or a rollout document. Images display right in the conversation.Can we confirm people read a policy change?Yes. Add an acknowledgment button to a message, and Axial records everyone who pressed it. Restaurant groups use this as a read receipt when they push policy changes out on broadcast channels.Can broadcasts go to just one store?Yes. A broadcast reaches only the people in the channel it's posted in, and each channel can be set to a single store. A common setup is a broadcast channel for each store plus one for the whole company. Managers post in their own store's channel, and only leadership posts company-wide.ControlsLimit who can post in a channel.Only managers and above-store users can create channels.Above-store users can export messages for HR or legal review.Is it texting?No. Messaging is two-way inside the Axial app rather than over SMS, so conversations stay off personal phone numbers and inside a system you control.