Walk into any restaurant running a sales contest and you can feel the energy. Servers are pushing a new appetizer, bartenders are competing on cocktail sales, and managers are watching the leaderboard climb. Contests work, they drive focus, boost engagement, and...

Running a restaurant today means living in constant motion. Managers juggle schedules, track labor budgets, motivate staff, handle guest concerns, and somehow still try to grow sales. Regional directors spend hours on the road, walking stores to get a real sense of...

The Hidden Cost of Hospitality Burnout The service industry has always been demanding - but in 2025, the strain is showing like never before. Staff exhaustion, constant turnover, lack of support, and a culture that often exists only on paper are driving talented...

Every restaurant owner knows that the customer experience is at the forefront of success. Loyalty, repeat business, word-of-mouth play into favor when a customer has an amazing experience, which means the frontline team’s performance is critical. So how do you know...

How does your amazing front-of-house restaurant staff stay motivated throughout their shift to bring the most value back to your restaurant? The answer is simple: sales contests.  Every time a customer orders something specific from the menu, they earn points towards...

The price of consumer goods have been steadily on the rise for some time now, impacting menu prices and average check size for restaurants. Fortunately, we’re seeing a very understanding customer - up to a point. Consumers have shifted their eating habits to favor...

Employee turnover is expensive and unnecessary. In fact, it can be prevented easily with better transparency and access to feedback.

Restaurant staff are trending younger, bringing different needs and expectations. Feedback from management has never been more important. Learn the best way to approach these conversations.