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What Customers Say About Axial
"Axial has been a strong partner for us. The core product has been gold, and since we brought it into Loro, we’ve seen real momentum with contests and better engagement around the data. It’s user friendly, it works, and it’s had a meaningful impact on our teams."
Eric Berman
VP of Ops at Hai/Loro
"Axial just makes the day run smoother. Live data keeps us on track, the sales trends in small chunks keep us ready for rushes, and the reporting helps us quickly analyze server and bartender performance."
Dasha Dial
General Manager
"In 15 months we have increased our average tip to more than 21%. We don't have anyone earning less than 20%, and it shows in our return guest traffic."
Ellis Winstanley
President
"Axial Shift’s challenges have created phenomenal employee engagement and continued incremental sales, while also keeping KPIs front and center for our teams."
Seth Miller
Vice President - COO
"With Axial Shift, we're not only improving the quality of information we give to our Operations teams, we are reimagining ways to drive new value!"
Brian Pearson
CTO
"It's scary how much better running my restaurants is with Axial! Really glad we are using y'all, it’s really a lot easier than it used to be."
Jordan Woolf
Multi-Unit QSR Operator
"Axial Shift has given us a smart, seamless way to measure server performance beyond just tips—it tracks what really matters to us. And now, our servers can easily see how they stack up against their peers in the areas we care about most."
Colin Healy
CFO
"Axial has been a game-changer for my restaurants, we are all looking at the same information and my managers are able to focus on the fundamentals of driving sales and controlling labor and purchases."
Lloyd Sugarman
C0-Founder
Latest Blogs
Winning with Contests: The 5 KPIs That Drive Restaurant Performance
Walk into any restaurant running a sales contest and you can feel the energy. Servers are pushing a new appetizer, bartenders are competing on cocktail sales, and managers are watching…
Smarter Operations, Stronger Teams: Why Restaurants Choose Axial Shift
Running a restaurant today means living in constant motion. Managers juggle schedules, track labor budgets, motivate staff, handle guest concerns, and somehow still try to grow sales. Regional directors spend…
Hospitality Burnout: How Operators Can Protect Their Teams and Their Guest Experience
The Hidden Cost of Hospitality Burnout The service industry has always been demanding - but in 2025, the strain is showing like never before. Staff exhaustion, constant turnover, lack of…