Every restaurant owner knows that the customer experience is at the forefront of success. Loyalty, repeat business, word-of-mouth play into favor when a customer has an amazing experience, which means the frontline team’s performance is critical. So how do you know...
Axial Shift to Accelerate the Next Generation Operations Platform, Founded by Restaurant Veteran and Led by HotSchedules Founding Executives AUSTIN, TX - September 27, 2023 - Axial Shift, the restaurant operations software provider that is revolutionizing the...
Do you have customers that need a copy of their receipt long after their dining experience? We’ve all been there, whether we’ve been on the guest side or the business side of the request. And while we may sympathize with how manual and time-consuming the receipt...
How does your amazing front-of-house restaurant staff stay motivated throughout their shift to bring the most value back to your restaurant? The answer is simple: sales contests. Every time a customer orders something specific from the menu, they earn points towards...
The price of consumer goods have been steadily on the rise for some time now, impacting menu prices and average check size for restaurants. Fortunately, we’re seeing a very understanding customer - up to a point. Consumers have shifted their eating habits to favor...
Something we hope many will be able to relate to: the Axial Shift team got caught in the international futbol/soccer frenzy. While playful and competitive in nature, we created World Cup Pool to encourage everyone to participate in something with a shared goal, and...
Managers of front-line teams are constantly confronted with making on the fly decisions about tips based on who showed up on time, who called in, and who is pulling their weight…or not. This creates friction among the team and can mess with an employee’s pay, which is...
Employee turnover is expensive and unnecessary. In fact, it can be prevented easily with better transparency and access to feedback.