Restaurant Operations Software

What’s New at Axial Shift

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Discover the latest Axial Shift updates and new features

See the latest features, updates, and improvements designed to make restaurant operations smarter, faster, and more connected.

Employee Certificate Tracking with Scheduling Enforcement

You can now track required employee certifications such as food handler or liquor handler permits directly within Axial.Managers can:

  • Collect and store certification documents

  • Approve submissions

  • Monitor expiration dates

  • Prevent employees from being scheduled if required certifications are missing or expired

This helps protect your business, maintain compliance, and reduce manual oversight during scheduling.

MOMOS Guest Survey & Review Data Sync

Axial now integrates with MOMOS guest survey and review data.You can view guest feedback alongside operational and sales performance, creating stronger alignment between service execution and guest experience metrics.

Customer Rating-Based Sales Contests (Coming Soon)

We are introducing contests tied directly to customer ratings.This will allow you to:

  • Incentivize guest experience improvements

  • Recognize teams for service quality

  • Connect frontline behavior to measurable review outcomes

Oracle Simphony POS Integration

Axial now supports integration with Oracle Simphony POS.This enables automatic data sync for sales, labor, and performance tracking, keeping reporting accurate and up to date without manual exports.

Lightspeed POS Integration (Completing This Week)

The Lightspeed POS integration is being finalized and will be fully available this week.This integration allows seamless syncing of sales and labor data into Axial for reporting, contests, and operational insights.

Employee Nickname Change Approval

You can now optionally require manager approval for employee nickname changes.This gives operators more control over how team member names appear in the system while still allowing flexibility when needed.

Updates for March 2026

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CrunchTime Integration

Axial Shift now integrates directly with CrunchTime, allowing labor data to flow into the platform automatically.

This gives your team:

· Clearer visibility into labor performance
· Better alignment between labor planning and daily execution
· Fewer manual steps and more confidence in daily decisions

If you’re already using CrunchTime, this integration makes it easier to connect labor performance to what’s actually happening on the floor.

Expanded Product Mix Reporting

We’ve expanded Product Mix reporting to support multi-location and regional views.

This means you can now:

· Analyze item performance across multiple locations
· View accurate regional and enterprise-level rollups
· Identify trends and opportunities faster, without manual aggregation

Smarter Scheduling Controls

Flexibility in the rules for how availability is enforced during scheduling.

Projection Analysis

Compare your forecast against actual performance in real time. This dashboard brings instant clarity to staffing and sales planning, so you can adapt before trends turn into problems.

New Contest Types

Boost engagement and motivate your team with contests that link effort to impact.

· Weighted Count of Items Sold: Reward higher-value items.
· Completed Daily Guide Tasks: Celebrate operational consistency.
· Checks per Labor Hour: Spotlight teams balancing sales and efficiency.

Single Sign-On (SSO) via Okta

Give your team fast, secure access with Okta integration, no extra logins or lost passwords.

Enhanced Table Filtering

Analyze your data your way. Apply advanced filters, hide or show columns, and zero in on what matters most.

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Schedule a Demo with one of our Product Specialists

Learn how Axial helps access service-focused data to help you win every shift without wasting time in the back office.

See how we help you drive the bottomline with frontline accountability using transparent data on role-based dashboards.

Explore the opportunity of using your data to create consistency across all units – on autopilot.