Case Study

West Coast Restaurant Doubled Wine Bottle Sales with Real-Time Insights

Service Type: Upscale Casual

A server pouring wine into a glass

How One Restaurant Used Data to Refresh a Promotion and Double Wine Sales

A popular West Coast full-service restaurant brand had been running a Tuesday wine bottle special for years. While initially successful, sales had plateaued, and guest engagement had become inconsistent. Leadership recognized that the promotion still had potential but needed a fresh approach to reignite interest and drive results.

The challenge? Managers lacked real-time visibility into sales performance. Without access to timely data, it was difficult to track trends, adjust strategies, or identify opportunities to maximize guest participation. Teams were promoting the special, but without knowing what was working—or what wasn’t—they couldn’t effectively steer the initiative.

To regain momentum, the brand turned to Axial Shift’s real-time sales tracking. With instant insights into wine bottle sales performance, managers could see what was driving results, recognize top-performing team members, and adjust their guest engagement strategies in the moment. Instead of waiting for end-of-shift reports, teams had the information they needed when it mattered most.

The impact was immediate. In just two weeks, wine bottle sales more than doubled—even during a period when overall sales had dipped. With real-time visibility and data-driven decision-making, teams were able to proactively reinforce the promotion, engage guests more effectively, and turn a stagnant special into a high-performing revenue driver.

By leveraging Axial Shift, the restaurant didn’t just boost wine sales—it created a playbook for maximizing promotions through real-time performance tracking and frontline engagement. The success of the campaign has inspired the brand to apply the same approach to future initiatives, ensuring that managers and teams always have the insights they need to drive results.

To learn more about how Axial Shift could work for you speak to a product specialist now.
Case Study at a Glance
Their Story

A full-service restaurant (FSR) brand had a long-standing Tuesday wine bottle special, but sales had stagnated. Despite the promotion, guest engagement was inconsistent, and the restaurant needed a way to reignite interest and drive sales.

Challenges
  • Managers lacked real-time insights into wine bottle sales.
  • Without clear data, it was difficult to track trends or adjust strategies.
  • The promotion wasn’t being effectively leveraged to maximize guest participation.
Solutions
  • Introduced Axial Shift’s real-time sales tracking to monitor performance.
  • Provided managers with instant insights to optimize guest engagement.
  • Enabled teams to reinforce the promotion dynamically throughout service.
Results
  • Wine bottle sales more than doubled in just two weeks.
  • Sales grew even during a period of overall revenue decline.
  • Real-time visibility allowed for sustained success and future strategy improvements.

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